DERS Partner Programme

You implement. We stand behind the product.

You can join through sales, technology, service or implementation. You receive training, product material and support suited to your role.

Join the partner programme
A DERS product, implementation partner and customer in one delivery

Ways to work together

The partner knows the customer environment. DERS owns the product.

Some partners bring new customers; others implement, provide support or add technology. Roles and responsibilities are clear from the start.

01

Commercial referral

Introducing and qualifying an opportunity under agreed rules.

02

Implementation and service

Analysis, configuration, integration, operations and first-line support.

03

Technology

Connectors, infrastructure and other verified technical extensions.

Selected programme partners

Selected programme members

Join the programme

Do you understand customer environments, deliver implementations or provide technology that complements DERS products? Tell us where you are strongest and how you would like to work together.

Join the programme

The list presents selected DERS Partner Programme members in alphabetical order.

Partner roles and responsibilities are agreed for each delivery. The model below shows a typical implementation split.

Delivery responsibilities

Who owns what

AreaPartnerDERSCustomer
Sales and qualificationPartner introduces and qualifies the opportunityDERS validates product fit and licence scopeCustomer names an owner and objectives
Analysis and configurationPartner maps the workflow and configures itDERS maintains product boundaries and methodCustomer approves rules and acceptance
Integration and infrastructurePartner prepares environment, connectors and testsDERS supplies supported interfaces and release materialCustomer provides access, identities and source systems
Operations and supportPartner handles L1, diagnostics and routine changeDERS handles product L2/L3 and release fixesCustomer reports incidents and controls maintenance windows