Content administrator
Sets offer, pricing and release rules.
Commerce, courses and fulfilment
Digital content is released at the right moment.
Order, payment, entitlement and delivery of a document or content form one controlled flow.
For organisations selling publications, documents, recordings or learning content.
See the process
From start to finish
Digital content from order to controlled access.
Digital product
An administrator publishes the digital product, price and access conditions.
Customer and entitlement
The order is connected to the right customer and their entitlement.
Release rule
Content is released only after confirmed payment or another configured rule is met.
Content delivery
The customer receives a controlled link, file or document intended for them.
Access record
EOC records who received access and the current order status.
Who is involved
Who is responsible for what.
Customer
Orders content and receives access.
Finance and support
See payment, entitlement and release issues.
What happens when something goes wrong
Payment succeeded but content was not released
Payment and release remain separate traceable states.
The result
A traceable order, entitlement and release time.
Product and integrations
What comes ready and what we configure together.
The product provides ready-made building blocks. Roles, forms and rules are configured for your organisation. For every connector, we agree the system of record and the error path in advance.
Explore the product: Commerce, courses and fulfilment →EOCPayment serviceIdentity and customer groupsDocuments and storageKnowspread by scenario
Related solutions
What can connect to this workflow
Next step
Let’s find a solution for your real operation.
We will take one real case, including the complications that commonly arise. We will explain clearly what the product does out of the box and what needs configuration or integration.
Find the right solution